How not to treat your sales reps.

Today I was preparing to make a few phone calls to some customers. I contacted our WONDERFUL Dispatcher and asked if there was anyone that I should reach out to. He gave me a couple of name and then told me that he had received a call from a man named "Chris" who would like us to make multiple stops and had some billing questions. Dispatch gave me a little detail and a phone number. I enthusiastically picked up the phone, dialed the number only to hear "Chris Kringle" on the other end of the phone! WHAT really I was duped! I was so excited to talk to a new potential customer. That Dispatch he likes to play tricks!